Price - INR 125.00
Reading Time - approx. 45 minutes
Othe Books by the same author - The One Minute Manager
Summary - This book - in the form of a story - tells us the importance of an apology when done with the correct intentions and in a proper manner. The book basically covers three aspects of a sincere apology :
- Realising the mistake we did, the resons behind it and the effect it has on the other person
- Making an apology - as soon as possible, telling the other person exactly what one did wrong and how do I feel about it, regardless of the outcome
- Completing the apology - by recognising the mistake, its inconsistency with ones behaviour, resolving not to commit the act again and in the end forgiving oneself.
At the end of the book, you do feel that you have the tools to make a perfect apology, if there was any. A crisp, concise book which delves on one of the most important yet most ignored aspects of human relations - the apology
Rating - ***
Ratings Scale : * duh, ** okay, *** Good read, **** WOW
Saurabh Maheshwari
The author of this review is a voracious reader and reads at least one book every week. For more on the author's professional details, please visit his linked in page.
